Returns & Exchanges

At Goldtop, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all unworn fashion items. If your new pieces aren't a perfect fit, we are here to help with a seamless exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days.